IDKCS005437
Downrev node software detected showing in SMweb WrittenApr 14, 2017

 
Attachments0
  

Product Categories
Server Management

 Problem
CMIC 12.05.01 and later has a software dependency check for Axeda on the SWS, Viewpoint Server, and Dump Server.  If the dependency check fails you will see the following message "Downrev node software detected" in SMweb to the right of the SWS, Viewpoint Server, or Dump Server. 
 
NOTE:  In CMIC 12.08.01 an later you could see "Incompatible node software detected" rather than "Downrev node software detected" but they both mean the same thing.  Refer to JIRA SM-24577 for details.

Environment/Conditions/Configuration
Axeda, Viewpoint, and Dump Server versions

Cause
Axeda on SWS, Dump Server,  or Viewpoint Server software not compatible with CMIC Version

Solution
The following software dependencies must match or you will get the message ​"Downrev node software detected" in SMweb to the right of the SWS, Viewpoint Server, or Dump Server
 
 
Axeda on SWS - - - - - - - - - - - -  If Axeda is installed on the SWS it must match the CMIC Version i.e.  CMIC 12.07.04 must have Axeda 12.07.04 installed on the SWS
 
NOTE:   For the SWS, this problem can also occur when Axeda is configured on the CMIC and also installed on the SWS.
              Axeda should never be configured on the CMIC and SWS at the same time due to conflicts
 
Dump Server -  - - - - - - - - - - - -  If the system has a Dump Server then the teradata-axeda-dumps package on the Dump Server must match the CMIC Version
 
Viewpoint Server -  - - - - - - - - - Use the following information to determine the Viewpoint compatibility
 
The matrix below is needed to satisfy the requirement for smportlets compatibility and to avoid the "Downrev node software detected" message in SMweb

Viewpoint Version                            SM Portlets Version           CMIC Version

16.20, 16.10,16.00,15.10                 15.11.05                               12.08.04
16.20, 16.10,16.00,15.10                 15.11.04                               12.08.03
16.20, 16.10,16.00,15.10                 15.11.04                               12.08.02
16.20, 16.10,16.00,15.10                 15.11.04                               12.08.01

16.20, 16.10,16.00,15.10                 15.11.03                               12.07.04
16.20, 16.10,16.00,15.10                 15.11.03                               12.07.03
16.20, 16.10,16.00,15.10                 15.11.03                               12.07.02
16.20, 16.10,16.00,15.10                 15.11.02                               12.07.01
16.20, 16.10,16.00,15.10                 15.11.01                               12.06.01
16.20, 16.10,16.00,15.10                 15.11.00                               12.05.02
 
NOTE:  Viewpoint will still run with CMIC 12.02 and smportlets 15.11.x with the exception of 15.11.01 due to the problem reported in JIRA SM-24412.  If for some
             reason the matrix cannot be followed, then the message "Downrev node software detected" in SMweb will not go away, and some of the features in Viewpoint
             will not work.  Please adhere to the matrix for optimal compatibility. 
 
Bug description for JIRA SM-24412 - Cannot create Site ID for smportlests 15.11.01.00 to a CMIC 12.05.02 system
 

Special Considerations

Additional Information
With CMIC 12.05.02 or later you can login to the cmic and cat the nodesoftware.ini file from the CMIC to determine what versions the CMIC is looking for to satisfy the dependencies
 
cmic [1,1,1,63]:/home/cmic # cat /opt/teradata/cmic/data/nodesoftware.ini

[VP]
package=smportlets
version=15.11.00.00
revision=1
messageID=NodeSWDownRev-smportlets
messageIDOk=NodeSWDownRevOK-smportlets
 
[SWS]
package=teradata-axeda
version=12.05.01.00
revision=1
messageID=NodeSWDownRev-axeda
messageIDOk=NodeSWDownRevOK-axeda
 
[DUMPS]
package=teradata-axeda-dumps
version=12.05.01.00
revision=1
messageID=NodeSWDownRev-axedadumps
messageIDOk=NodeSWDownRevOK-axedadumps